Why Clear Communications with Your HOA Property Management Company Matters

If you own several properties and you’re looking to hire property management services, one of the things you need to consider is how openly you can communicate with the HOA property management company team or manager that will be assigned to you. It cannot be emphasized enough how important it is for you to be able to clearly communicate with the property manager as being able to do so will save you from a ton of trouble later on.

On the other hand, if you are a part of your community’s homeowner’s association, you need to ensure that you and the rest of the Board of Directors and members know how to properly and effectively communicate as well, with your team of directors and with the homeowners themselves.

What does an HOA Property Management Company Do?

To understand the importance of effective communications with your property management services provider, you must first know what it is companies like this do. In brief, a property management company oversees the day-to-day care and maintenance of the property that have been entrusted to them by the owner. Depending on the purpose of the property, which is whether it is a residential property for rent, a commercial building or industrial real estate, the property management company will provide services specific to these needs.

Property management services: Why communication matters

Since the property management company will be responsible for everything that has to do with the properties they are managing, it is obvious there will be occasions and situations where effective communications are necessary. So, on the part of the property management company, their team needs to have effective communication skills to serve their clients well.

Clear and effective communications can:

  • Defuse confrontations
  • Avoid intense arguments
  • Resolve issues amicably
  • Prevent or minimize misunderstandings, particularly where HOA rules and regulations are involved
  • Know when to talk and when to listen

These are but a few situations and events where clear, concise, and effective communications is needed to avoid issues along the way. Additionally, for homeowners’ associations, clear communications allow for effective collaboration among members to create strategies and/or plans that will help them fulfill their duties to their community.

HOA Property Management Company: Services Offered

For the reader’s information, different HOA and property management companies offer different services. And usually, location and the type of community and property have much to do with these services. However, regardless of the differences in services, the goal of HOA and property management companies are the same: to provide HOAs professional assistance in certain aspects of the association so it can efficiently serve its member-homeowners.

Some of the general services that your HOA could benefit from include:

  • General governance of the Board
  • Board education
  • Vetting vendors and suppliers for cost-efficiency
  • Financial training and assistance in accounting, delinquency, and collection services
  • Site inspections
  • Compliance reviews, violations, and maintenance
  • 24-hour Emergency Assistance
  • Ensuring homeowners’ participation, where applicable
  • Overseeing reconstruction projects, including and large-project management

If you wish to learn more about HOA property management company services, we invite you to browse our blog page. You may also reach us at (951) 270-3700 for questions or inquiries.